As Mnetrip Rent A Car & Premium Vip Transfer & Travel Agency we are committed to protecting our users' privacy. This Privacy Policy explains how your personal data is collected, used, stored, and protected.

1. Information Collected

When you visit our website or use our services, we may collect the following information:

• First name, surname, ID number or Passport Number
• Phone Numberı, e-mail Adreses
• Driver's license information
• Vehicle rental and booking history
• IP address, device information, location data (optional)

2. What is the purpose for which your information is used?

The personal data collected may be used for the following purposes:

• To provide vehicle rental services
• To carry out reservation procedures
• Provide customer support services
• To fulfil legal obligations
• To enhance and tailor our services
• Marketing activities (with your consent)

3. Data Sharing

Your personal information:

• Unless legally required,
• Other than the relevant service providers (e.g. payment infrastructure, insurance company)
• They shall not be shared, sold or rented to third parties under any circumstances.

4. Çerezler (Cookies)

Our website uses cookies to improve the user experience. For more information, please see Cookies Policy you can take a look.

5. Data Retention Period

Personal data is stored for the periods specified in the relevant legislation or for as long as the service requires. Once the period expires, the data is securely deleted or anonymised.

6. Security Measures

We take current security technologies and organisational measures to protect the confidentiality of your personal data.

7. Your rights

Under the KVKK (Personal Data Protection Law), you have the following rights:

• Finding out what data is being processed
• Requesting the correction of incorrect or incomplete data
• Requesting the deletion or anonymisation of data
• Objecting to the processing and requesting compensation for damages

You may contact us regarding your requests.

8. Communication

Mnetrip Rent A Car & Premium Vip Transfer 
Adreses: Kralja Nikole no: 122 Podgorica Montenegro
E-mail: info@mnetrip.com
Phone: +382 67 027 276